Get the predictability, reliability and security that come from hosting your Microsoft Dynamics® software with OmniVue. Our 99.5% uptime guarantee combined with built-in disaster recovery lets your IT department focus on pressing corporate priorities instead of daily system maintenance. You own the software. OmniVue owns and maintains the hardware. You get the best of both worlds while still retaining the ability to transfer your software license and data on-premise.
Experience the benefits of “Cloud Computing” such as reduced costs, the latest software versions and the mobility that comes because you access applications via the Internet. You get Microsoft’s famous ERP applications backed by OmniVue’s implementation expertise. Also known as Software as a Service, you “rent” the applications you need, when you need them, giving you flexibility and scalability as your business grows. You get a set cost per seat and predictable implementation and recurring costs without expensive IT overhead.
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With either solution, you receive Service Level Agreements that clearly define response times, escalation procedures, application management, database management, operating systems, communications, infrastructure, and hardware.
| • 99.5% Uptime Availability | • User Administration and Management |
| • Customization Management | • Back-up Management |
| • Response Time Guarantee | • 24/7/365 Monitoring and Management |
| • Application Tuning | • Patch Management |
| • Defined Escalation Process | • Service Pack Management |
| • Data Security | • Regulatory Compliance |
| • Application Maintenance | • Maintenance Reporting and Tracking |
| • Disaster Recovery |