Whether you need to be up and running quickly, or simply want to avoid the hassle of hardware maintenance and management, OmniVue’s application hosting delivers predictability, reliability and security. Recognized by Microsoft as a leader in hosted applications, OmniVue offers on-demand and hosted accounting featuring Microsoft Dynamics GP, Microsoft Dynamics NAV and Microsoft Dynamics SL, as well as on-demand and hosted Customer Relationship Management with Microsoft Dynamics CRM. Talk to OmniVue about how a hosted or on-demand business management application can benefit your business.
Predictable costs, reliable results, and a comprehensive set of services are some of the key benefits of hosting your business-critical applications.
OmniVue takes complete accountability for your entire solution: hosting, managing and supporting your system. This level of environment management enables us to provide your business with a 99.5% up-time guarantee.
Service Level Agreements clearly define services around response times, escalation procedures, application management, database management, operating systems, communications, infrastructure, and hardware.
| • 99.5% Uptime Availability | • User Administration and Management |
| • Customization Management | • Back-up Management |
| • Response Time Guarantee | • 24/7/365 Incident Logging |
| • Application Tuning | • Patch Management |
| • Defined Escalation Process | • Service Pack Management |
| • Application Maintenance | • Maintenance Reporting and Tracking |
| • Disaster Recovery |