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What's New in Microsoft Dynamics CRM 4.0?

Microsoft Dynamics CRM 4.0 was recently released and gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with Microsoft Office Outlook integration—Microsoft Dynamics CRM 4.0 delivers a fast, flexible, and affordable solution.

Built on reliable industry-standard technology, Microsoft Dynamics CRM 4.0 easily adapts, grows, and scales right along with your business. Unlike most web-based sales automation solutions, Microsoft Dynamics CRM provides deployment options— on-premise, or hosted Microsoft Dynamics CRM 4.0 on-demand—with the flexibility to change as your business needs change.

Familiar Microsoft Office Outlook experience coupled with a solid analytics platform means that Microsoft Dynamics CRM can help you attain rapid user adoption, adapt to market changes, deliver products faster, and achieve a fast return on investment.

Improved User Experience

Microsoft Dynamics CRM 4.0 makes it easier to do more with less clicks with advances in AutoComplete, faster searching and improved mail merge features. Users can customize their own navigation pane for fast access to the information relevant to their role. This simplicity not only creates efficiencies but adds a level of comfort and achievability to the work your team is engaged in.

Reporting and Analytics Simplified

Turn CRM data into actionable insight with wizard-based tools that enable
users to create their own sophisticated reports. Microsoft Dynamics CRM 4.0 gives people rapid, relevant access to reporting and data so they can make faster, better-informed business decisions. Other refinements include advanced functionality that enables users to create, find, and implement workflows.

Manage Data Easily and Accurately

Help people import data rapidly and consistently so they can start working
right away while preserving the integrity of your valuable customer information
and reducing the risk of errors. Microsoft Dynamics CRM 4.0 provides easy-to-
use tools for accurate, repeatable data imports, including detection and
merge or deletion of duplicate records.


>> Download Microsoft Dynamics CRM 4.0 What's New Data Sheet (pdf)
>> Download Microsoft Dynamics CRM 4.0 Sales Force Automation (pdf)
>> Download Microsoft Dynamics CRM 4.0 Marketing (pdf)
>> Download Microsoft Dynamics CRM 4.0 Customer Service (pdf)
>> View a demo of Microsoft Dynamics CRM Professional (5 mins)

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