Tag Archives: Microsoft CRM

What are the Real Benefits of a Good CRM System?

Boost productivity, work more efficiently, streamline processes…these vague phrases are used all the time to describe what new technology systems can do for your business.   But unless you understand how they actually benefit the bottom line, these are just empty words.  You don’t invest in new technology simply because someone says it’s good for business [...]

Tag Archives: Microsoft CRM

Microsoft Dynamics® CRM 2011 and Salesforce.com: Flexibility vs. Limitations

When deciding on a CRM system, it’s important to not only look at the features and functionality of the solution, but also how it will work within your organization. The last thing you want to do is invest in a system that your IT staff can’t support and that your employees are slow to adopt. [...]

Tag Archives: Microsoft CRM

Why Microsoft Dynamics® CRM 2011 is a Better Choice than Salesforce.com

If you’re exploring the benefits of a CRM system and learning how it can improve business productivity, you may have noticed that two top contenders are in a head-to-head battle right now. For years, Salesforce.com has been an economical solution for small businesses, but this has all changed with the introduction of Microsoft Dynamics® CRM [...]

Tag Archives: Microsoft CRM

Top 3 Features in CRM 2011

The cloud-based version of Microsoft Dynamics CRM 2011 launched last week, and it includes several improvements that make it a cost effective option for businesses looking to integrate their sales, marketing, and customer data.  Below are three valuable out-of-the-box features that we think you should know about – Dashboards, Goals and Auditing. Dashboards While CRM [...]